What is CCM?

Personalized assistance from a case manager who will work with you to help you closely follow and understand your personalized care or discharge care plan.

Special Features of CCM

– coordination of care between your pharmacy, specialists, testing centers, hospitals and more

– 24/7 emergency access to a healthcare professional

– expert assistance with reaching and surpassing your health goals

Managing Your Healthcare Can be Overwhelming, but it doesn’t have to Be!

Chronic Care Management (CCM) is a care coordination service that is completed outside of your regular visits with your assigned case manager. This program provides you with around-the-clock access to care that will help you stay on track with your overall care plan. As a CCM patient, you benefit from the added peace of mind and security of knowing that help is just a phone call away. You are able to maintain your independence and better manage your health.

Are You Eligible?

If you have with two or more chronic conditions, CCM can help you manage your care.

When you have more than one chronic condition, there may be times when you need immediate answers to your health needs and questions; CCM grants you 24-hour access to a qualified health individual who can help you. You will be provided with multiple methods of communication beyond just your phone, such as a secure email portal.

Advantages of CCM

  • CCM means having a continuous relationship with a M&Y CARE case manager who knows you and your history, gives you personal attention, and helps you make the best choices for your health.
  • Connecting with a M&Y CARE case manager means you can better manage your care and spend more time focusing on your health.
  • CCM means you and your loved ones have the assistance you need to manage your chronic conditions so you can spend more time doing the things you enjoy.
  • Your case manager will help you keep track of your medical history, medications, and all the doctors you see. You’ll receive a comprehensive care plan from your physician that outlines your treatment plan and goals along with access to your Chronic Care Management Cloud portal login.
  • CCM call 24/7 to address urgent needs from the comfort of your home. CCM, includes 24-hour-a-day, 7-day-a-week (24/7) access to our care team for urgent needs.
  • Your only commitment is talking with your M&Y CARE case manager monthly

How to Enroll?

If you have Medicare, ask your doctor about chronic care management (CCM) services to get connected care, so you can spend less time managing your care and more time doing what you love. After giving your verbal consent, you

will receive an a phone call from M&Y CARE case manager with additional steps and information for completing your enrollment into chronic care management. You will be one step closer to the care you need and deserve.